Communication and Feedback Build Strong Teamwork and Trust Within an Organization

 

Communication and feedback play an important role in an organization's success. It can build strong teamwork, increase team's performance, and enhance trust within an organization. It determines whether or not the employees can carry out the

organization’s business plan and business strategies to achieve the long-term goals. A clear communication channel is so important that the management should always make sure that the employees are able to communicate with the management when needed. With an effective communication within an organization will allow the management to carry out their job more efficiently because they know that their subordinates understand and are able to take direction to perform their job. This will also show their leadership skills where they can lead their employees and provide the direction that everyone can understand.

Other than communication between the management and the employees, feedback is considered critical to an organization. Without feedback from the employees, they sometimes don't see the problem that their employees are encountered, and they won't be able to help to resolve the problem if they don't know what the problem is. Therefore, with an honest feedback from the employees will allow them to fix the issue before it becomes worse. It also lets them see the whole picture of where things are, such as leadership, training, job, etc. Thus, they should encourage feedback to allow the employees to express their opinion on all aspect of the organization. And as a result, they can use the feedback to evaluate and assess the organization structures and operations and provide recommendation to improve and move the organization forward.

The management should be genuinely engaging their employees by supporting, communicating, and laying out a clear expectation of what and how their employees should perform. They should also encourage their employees to provide feedback to improve the process as necessary. Although most of the time they know exactly what and where they want the organization to be; however, they need to ensure that their employees feel comfortable to communicate and give feedback. By providing the feedback will give the employees an opportunity to show their personal opinion about their leaders, the morale in the workplace, and other important things that the management may not aware of. A lot of time, they will be surprised with the result because it doesn't turn out the way they expected. Therefore, they must spend time to study the feedback, and see what they can do to lead the organization in the right direction.

As a result, to have an effective communication channel and the encouragement for the feedback in the workplace will increase productivity and profitability for an organization. It will also help the management to see what the employees think about them and the organization as a whole. Communication is a key to the organization's success, and feedback will make the organization become stronger. Therefore, the management should always ensure that the communication and feedback are flowing smoothly within an organization.